FAQ
Ordering
What size should I buy?
Choosing the right size is key to ensure a comfortable fit. To determine your size, carefully take your body measurements with a flexible tape measure. For tops, measure around the fullest part of your chest and refer to the brand's sizing chart to find the size that corresponds to your chest measurement. For bottoms, measure around your natural waistline and the widest part of your hips, then use the larger of these two measurements to find your size on the chart. If you're in between sizes, it's generally best to go with the larger size for a more relaxed fit. Keep in mind that sizing can vary between brands, so always check the specific size chart for the item you're interested in. If you have any additional sizing questions or need help finding the perfect fit, don't hesitate to reach out to our customer service team for personalized assistance.
Can I cancel my order?
Yes, you can cancel your order as long as it hasn't shipped yet. To cancel, log into your account, go to your order history, and find the order you wish to cancel. If the order status is still "Processing" or "Pending", there should be a "Cancel Order" button. Click this and follow the prompts to cancel your order. The funds will be returned to your original payment method within 3-5 business days. If you don't see a cancel button, the order has likely already been shipped. In this case, you'll need to wait until you receive the items and then initiate a return. Be sure to review our Returns & Refunds policy for details on the return process and eligibility. If you need further assistance with canceling an order, please contact our customer service team.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?